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Frequently asked questions about our services
Ah the number one question that we receive most often with a multi-million dollar answer. We're kidding of course!
In all seriousness, our services are all bespoke, customized to your business needs, and personalized for you. You'll find that our pricing is fair, competitive, and we tend to add a lot of value on the way to your success. Contact us to get a custom price quote.
We're a generalist digital agency, so we work in multiple industries, from consumer electronics to real estate, from ecommerce to SaaS. We do most of our good work in the business to consumer (B2C) space and some in business to business (B2B) as well.
One of our differentiating factors at Kreativa Group, is that both of our managing partners, Karina and Tommy, are involved in the day to day and in your business, ensuring the success of your project.
Just like parents who value small classroom sizes, as a boutique agency, we offer an active 2:1 client to team member ratio. This allows us to dedicate the right resources to you and your success.
Our team is made up of experienced creative and marketing team members. All of our team members, from employees to contractors, are US based. We do not outsource.
Experience matters. Agencies, like us, offer a variety of experience and expertise. The senior members of our team have almost a combined four decades of experiences. Since we work with a variety of different clients from different industries at varying levels, we have varying experiences and insights that we share with all of our clients.
Cost and performance. Agencies often may cost a fraction of what an in-house team costs with no performance drop off. In our case, we have shown a track record of outperforming in-house teams.
Lastly, access to the latest and greatest. As certified partners of Google, Shopify, and others, we can offer access to the latest industry learnings, betas, and insights.
The truth is that sometimes it is better to hire an in-house team. An in-house team is more familiar with the inner workings of the company, and can provide dedicated full time resources.
If you're a decision maker who wants to collaborate, push the team to achieve stretch goals, and appreciates life outside of the office, let's talk, build something great, and have fun doing it together!
We enjoy a challenge, we liked to be pushed, we want to make a real impact and see our clients grow. While we don't specialize in any one industry, we do all of our good work in the business to consumer (B2C) space. Our current portfolio of clients include local small businesses, startups, and enterprises.
We are inclusive, empathic, transparent, positive, respectful, communicate simply and openly, and ask the same from our clients.
We want to work with great people and grow together!
We evaluate your current paid media efforts and we provide the top 5 recommendations that we feel will be the most impactful to move needle for your business.
We'll also review your website and provide the top 5 recommendations on design, user experience, conversion optimization, and on-site search engine optimization.
Keep in mind, in almost all cases that we encounter, there are usually thousands of optimizations that we can make, if not not more, that moves the needle. Every single move that we make is driven by user data and is towards improving conversions.
This usually varies by industry, business size, and goals. Optimally we recommend:
Local Small Businesses: $1,500 to $10,000+ per month
Mid-size Businesses: $7,500 to $50,000+ per month
Startups: $1,500 (bootstrapping) to $100,000+ (funded) per month
Enterprises: $100,000+ per month
When considering budgets, it's important to understand your customer acquisition costs (CAC), return on ad spend (ROAS), and customer lifetime value (CLTV). For example, if you spend $10 that generates $50 at a 5x return, then the sky is the limit.
We have experience managing smaller budgets from $1,500 per month for local small businesses, to $250,000 per month for startups, and over $600,000 for large enterprises while managing between a 3.5x to 8x+ return for our clients.
We prefer to develop long lasting partnerships with our clients. While we do take on one and done projects, most of our clients are on long term retainers. We like to actively engage with our clients, and commit long term, and we ask the same of our clients.
Rome wasn't built in a day... Timelines for a new website project vary. We work closely with our clients in all phases, so much of the timeline depends on how quickly you can provide requested materials and feedback on strategy, content, design, and revisions that you may request. It's a collaborative effort so we can go as fast (or slow) as you can.
Currently we're averaging about 2 to 3 months for a new branded website and 3 to 6 months for a new ecommerce or SaaS website.
We are fairly platform agnostic and we usually recommend the best platform to fit your specific needs. In general though, we prefer:
Branded Website: Wordpress, Squarespace, Wix
Ecommerce Website: Shopify
SaaS Website: Webflow or Custom
Still got a question?
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Let's talk
To learn more about us and how we can help your business grow, send us a note at hello@kreativagroup.com or contact us.
Let's schedule a FREE 30-minute marketing and creative consultation.